Replacing Hecon Printer Auto Sentry flex

Tools Needed

Prior to performing this procedure, you will need to have the following tools: 

• Phillips screwdriver 
• 11/32” nut driver or socket wrench

Powering Down the Auto Sentry flex

WARNING: Failure to turn off the Auto Sentry increases the risk of serious bodily injury or death;
and also, may cause the credit card reader to go into a tamper state and if that happens, the credit card reader will have to be replaced.

1. On the site server desktop, click on the VNC icon for the Auto Sentry flex.
2. On the menu bar, click the Windows Flag icon.
3. Click the Shutdown button.
4. Wait until the Auto Sentry flex display goes to a white screen.
5. With the hex key, open the rear doors of the Auto Sentry flex.
6. Turn off the power switch inside the Auto Sentry head.
7. Turn off both breakers inside the Auto Sentry head by pressing the blue buttons on the breakers until they click out. 
8. Turn off the breaker inside the Auto Sentry base by pressing the blue button on the breaker until it clicks out.
9. Shut off the electricity to the Auto Sentry by turning off the Auto Sentry breaker inside the ICS® power distribution box.
   
   
    

Remove Coin Hopper Shelf

1. Slide out coin hopper shelf.
2. Remove cables from coin hopper board.
   
   
    
3. Unhook cable chain from shelf.
4. Lift tabs on sides of shelf, remove shelf and place aside.
   
    

Replace Hecon Printer

1. Remove power and USB cable from top of Hecon.
2. Remove printer from cabinet by removing the (2) #8 nylon nuts securing printer on both side.
3. Insert new printer onto studs and secure with (2) #8 nylon nuts.
4. Reinsert DC power and USB cable.
5. Unit will test print a receipt when it initializes.

Powering Up the Auto Sentry flex

1. Turn on the electricity to the Auto Sentry flex by turning on the Auto Sentry breaker inside the ICS power distribution box.
2. Turn the breakers on inside the Auto Sentry flex by pressing the blue buttons on the breakers until they click in.
3. Inside the Auto Sentry flex, turn on the power switch to boot the system.
4. Test the printer.

Please contact ICS Technical Support if any assistance is needed:

800-246-3469

INSTR0009