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  • Troubleshooting WashConnect on your Computer or Laptop
    For remote management, off-site staff can install the Wash Connect Container Application on their personal computers to access key functions, including viewing reports,  modifying pricing and PLU data, and other various. For clarity in these instructions: WashConnect runs on an ICS payment termin...
  • WashConnect Application Troubleshooting
    Overview and Precautions The ICS WashConnect Software is a robust, all-in-one solution for the car wash industry. However, like all software, there is a possibility of errors when launching or running this software. Due to this possibility, we have gathered a list of tasks you can do to detect an...
  • Autobilling Troubleshooting
    Overview and Precautions: The ICS System includes a service called Autobilling that can be customized to automatically attempt billing customers who are part of a club service and have a card on file for this recurring billing.When autobilling does not run, your business will be impacted as club ...
  • Replication Troubleshooting Essentials
    Replication is a ICS service that runs on the SiteServer PC or Standalone Auto Sentry, if no SiteServer exists. This service allows the copying of data from local server databases to Corporate level databases and vice-versa. When this service fails, you can detect and troubleshoot by following th...