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  • Stack Controller does not connect to the WBC (Connection light is not flashing green)
    Reseat ethernet/network cable that connects the Tunnel Master wbc to the network switch. Close and reopen the stack controller program. If Stack Controller will not connect to the WBC due to a critical issue, such as a network or computer failure, you can change the input device to operate off o...
  • WBC has no power
    Check 6.0A breaker button in WBC to make sure it is pressed in Check breaker switch in power distribution block to see if it is tripped   If this has not resolved your issue, please contact ICS Support for further trouble shooting
  • Rollers will not stop firing
     Check to see if the "Pulse" light on the WBC display is flashing while the conveyor is running If Pulse light is not flashing while the conveyor is running; Look for the "Auto Pulse" Setting in the WBC and set it to "ON" before running a ghost wash If this resolves or lessens the issue, inspec...
  • No equipment in the tunnel is turning on
    Check to see if the "Gate" light on the WBC display is turning on when the photo eyes are blocked If Gate light is not turning on when it should; Look for the "Auto Gate" Setting in the WBC and set it to "ON" If this resolves or improves your issue, inspect & repair the Gate photo eyes or the w...
  • Several pieces of equipment are not turning on in the tunnel
    Are all of the outputs on the same relay board? If so, is that relay board showing as connected on the WBC display If that relay board is showing as disconnected, try reseating the blue patch cable that connects to that relay board If relay board is showing as connected, are all the non working ...
  • Single piece of equipment not turning on in the tunnel
    Please check the following items.  Locate the output in question, you may need to refer to the output settings on the tunnel controller Refer to the TMJ article or WBC article on this topic as needed. Note if the output's type is Selective, Mandatory, or Deselective as this information will be...