Update Promotion Counts at the Touch POS

If a customer is missing a bonus point, punch card, or wash book count, this can be adjusted with the proper privilege in WashConnect.

To confirm user has this privilege:

1. Log in to the Corporate level of WashConnect.
2. Select Users > Security Roles.
3. Click on the Role that should have this privilege.
4. Click the Edit button.
5. Locate the Update Promotion Information privilege within the Touch POS > Open Shift section.
6. Click to select the Update Promotion Information box to allow this privilege, or click again to remove the checkmark.

After this Privilege is granted, follow these steps to modify a customers promotional count:

1. With the Update Promotion Information privilege, the user may log in to WashConnect at the local Site.
2. Select TouchPOS > Open Shift.
3. Search for the customer with the license plate -or- use the blue Edit Customer button and search for them by name.
4. Confirm to "use customer information for next transaction”.
5. Click the Edit Customer button and view the customer information form.
6. Please input the new quantity for the desired Promotion or Wash Book.

Please contact ICS Technical Support if any assistance is needed:

800-246-3469